ISO 9000 registration's impact on sales and profitability: A longitudinal analysis of performance before and after accreditation

  1. Heras, I.
  2. Dick, G.P.M.
  3. Casadesús, M.
Journal:
International Journal of Quality and Reliability Management

ISSN: 0265-671X

Year of publication: 2002

Volume: 19

Issue: 6

Pages: 774-791

Type: Article

DOI: 10.1108/02656710210429618 GOOGLE SCHOLAR