E-service quality: An internal, multichannel and pure service perspective
ISSN: 0264-2069, 1743-9507
Year of publication: 2009
Volume: 29
Issue: 12
Pages: 1707-1721
Type: Article
ISSN: 0264-2069, 1743-9507
Year of publication: 2009
Volume: 29
Issue: 12
Pages: 1707-1721
Type: Article