IÑAKI
HERAS SAIZARBITORIA
UNIBERTSITATEKO KATEDRADUNA
Universitat Internacional de Catalunya
Barcelona, EspañaUniversitat Internacional de Catalunya-ko ikertzaileekin lankidetzan egindako argitalpenak (6)
2012
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An empirical study of the relationships within the categories of the EFQM model
Total Quality Management and Business Excellence, Vol. 23, Núm. 5-6, pp. 523-540
2011
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The impact of ISO 9001 standard and the EFQM model: The view of the assessors
Total Quality Management and Business Excellence, Vol. 22, Núm. 2, pp. 197-218
2010
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Certification intensity level of the leading nations in ISO 9000 and ISO 14000 standards
International Journal of Quality and Reliability Management, Vol. 27, Núm. 9, pp. 1002-1020
2009
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ISO 9000 and ISO 14000 standards: A projection model for the decline phase
Total Quality Management and Business Excellence, Vol. 20, Núm. 1, pp. 1-21
2008
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ISO 14001 diffusion after the success of the ISO 9001 model
Journal of Cleaner Production, Vol. 16, Núm. 16, pp. 1741-1754
2004
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A dynamic model for the diffusion of ISO 9000 and ISO 14000 standards
Decision and Simulation in Engineering and Management Science - International Conference on Modelling and Simulation, ICMS'04