Publicaciones en colaboración con investigadoras/es de University of Kent (3)

2014

  1. Internal and external drivers for quality certification in the service industry: Do they have different impacts on success?

    Service Business, Vol. 8, Núm. 2, pp. 337-354

2011

  1. ISO 14001 certification and financial performance: Selection-effect versus treatment-effect

    Journal of Cleaner Production, Vol. 19, Núm. 1, pp. 1-12

2008

  1. Shedding light on causation between ISO 9001 and improved business performance

    International Journal of Operations and Production Management, Vol. 28, Núm. 7, pp. 687-708