NalyticsNatural Speech and Text Analytics

  1. Ander González-Docasal
  2. Naiara Pérez
  3. Aitor Álvarez
  4. Manex Serras
  5. Laura García Sardiñas
  6. Haritz Arzelus
  7. Aitor García Pablos
  8. Montserrat Cuadros Oller
  9. Paz Delgado
  10. Ane Lazpiur
  11. Blanca Romero
Revista:
Procesamiento del lenguaje natural

ISSN: 1135-5948

Año de publicación: 2020

Número: 65

Páginas: 119-122

Tipo: Artículo

Otras publicaciones en: Procesamiento del lenguaje natural

Resumen

Call centres have long demanded technology for analysing the data they manage. In this context, we present Nalytics, a platform that integrates Speech and Text Analytics in Spanish in a modular design, and capable of customising its models to the users' demands.

Referencias bibliográficas

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