Consejos y foros de participación en servicios socialesuna aproximación a la perspectiva de los/as profesionales

  1. Noemí Bergantiños
  2. Amaia García Andrés
  3. Ainhoa Berasaluze Correa
  4. Nerea Zubillaga Herran
Journal:
Oñati socio-legal series

ISSN: 2079-5971

Year of publication: 2024

Issue Title: Institucionalización, irrupción y el arraigo en las innovaciones democráticas

Volume: 14

Issue: 4

Pages: 955-982

Type: Article

DOI: 10.35295/OSLS.IISL.1881 DIALNET GOOGLE SCHOLAR lock_openOpen access editor

More publications in: Oñati socio-legal series

Abstract

This study seeks to understand the perceptions of professionals in a specific area of public administration such as social services, on one of the most common and widespread participation mechanisms: consultative councils and forums. More precisely, those constituted at municipal level in the Basque social services system. A mixed methodology was used. On the one hand, a qualitative approach by means of 15 in-depth interviews with different professional profiles with extensive knowledge of the Basque social services system. On the other hand, a total of 65 surveys were carried out with social workers from local councils and social entities involved in the provision of social services. The results show a negative view of these devices, evidencing a rather symbolic character. However, the testimonies allow us to understand the relevance that different professionals attach to the participatory dimension of social services.