¿Quién decide? ¿Quién es el responsable? ¿Quién gana?Análisis de las dificultades para la implantación de equipos de trabajo

Referencias bibliográficas

• AA.VV. (2003). La participación de los trabajadores en la empresa. Madrid: GEZKI, Gobierno Vasco-Eusko Jaurlaritza-Dirección de Economía Social.
• Abernathy, W. J. (1978). The productivity dilemma. Baltimore: John Hopkins University Press.
• Adler, N. J. (1997). International dimensions of organizational behavior. (3ª ed.). Cincinnati, OH: South-Western College Publishing.
• Alcover, C. Mª. (2000). Nuevas formas de control en las organizaciones: una visión crítica de los equipos de trabajo como mecanismos de control. En E. Agulló, C. Remeseiro y J. A. Fernández (eds.), Psicología del Trabajo, de las Organizaciones y de los Recursos humanos (pp. 314-321). Madrid: Biblioteca Nueva.
• Alcover, C. Mª. (2003). Equipos de trabajo y dinámicas grupales en contextos organizacionales. En F. Gil y C. Mª. Alcover (Eds.), Introducción a la Psicología de las Organizaciones (pp. 201-228). Madrid: Alianza Editorial.
• Alvesson, M. y Willmott, H. (2002). Identity regulation as organizational control: Producing the appropriate individual. Journal of Management Studies, 39, 619- 644.
• Amat, O. (1998). Aprender a enseñar. Una visión práctica de la Formación de Formadores. Barcelona: Gestión 2000.
• Aritzeta, A., Ayestarán, S., y Balluerka, N. (2003). Perspectiva sistémica y multinivel del análisis organizacional: una aproximación conceptual y metodológica. Revista de Psicología Social, 18(3), 239- 260.
• Barker, J. R. (1993). Tightening the iron cage: Concertive control in Self-Managing teams. Administrative Science Quarterly, 39(9), 408-437.
• Barker, J. R. (1999). The discipline of teamwork. Participation and concertive control. Thousand Oaks, CA: Sage.
• Barley, S., y Kunda, G. (1992). Design and Devotion: Surges of Rational and Normative ideologies of control in managerial discourse. Administrative Science Quarterly, 37, 363-399.
• Batt, R. (2004). Who benefits from teams? Comparing workers, supervisors and managers. Industrial Relations, 41, 183-212.
• Belbin, M. (1981). Management Teams, Why they Succeed or Fail. Londres: Heinemann.
• Berggren, C. (1992). The Volvo experience: Alternatives to lean production in the Swedish auto industry. Londres: McMillan.
• Bhagat, R. S., Kedia, B. L., Crawford, S. E., y Kaplan, M. R. (1990). Cross-cultural issues in organizational psychology: Emergent trends and directions for research in the 1990s. En C. L. Cooper y I. T. Robertson (Eds.), International Review of Industrial and Organizational Psychology (Vol. 5, pp. 59-99). New York: Wiley.
• Bion, W. (1961). Experiences in groups. (2º ed.). Nueva York: Basic Books.
• Blanch, J. Mª. (2003). Trabajar en la sociedad informacional. En J. Mª. Blanch (coord.), Teoría de las Relaciones Laborales. Desafíos (pp. 13-197). Barcelona: Editorial UOC.
• Borrell, F. (1996). Cómo Trabajar en Equipo y relacionarse eficazmente entre jefes y compañeros. Barcelona: Gestión 2000.
• Boyacigiller, N. A., y Adler, N. J. (1991). The parochial dinosaur: Organizational science in a global context. Academy of Management Review, 16, 262-290.
• Bramel, D., y Friend, R. (1987). The work group and its vicissitudes in social and industrial psychology. The Journal of Applied Behavioral Science, 23(2), 233-253.
• Camps, V. (1993). Paradojas del individualismo. Barcelona: Crítica.
• Cannon-Bowers, J. A., Salas, E., y Converse, S. A. (1993). Shared mental models in expert decision making. En N. J. Castellan (Ed.), Individual and Group Decision Making (pp. 221-246). Hillsdale, NJ: Lawrence Erlbaum.
• Carey, A. (1979). The Norwegian experiments in democracy at work: A cri- tique and a contribution to reflexive sociology. Australian and New Zealand Journal of Sociology, 15(1), 13-23.
• Casey, C. (1999). Come, join our family: Discipline and integration in corporate organizational culture. Human Relations, 52(2), 155-178.
• Chang, R. (1999). Trabajar en equipo para triunfar. Barcelona: Granica.
• Chang, R., Bloom, A., y Bader, G. (1999). La medición del desempeño de un equipo. Barcelona: Granica.
• Chen, C. C. (1995). New trends in reward allocation preference: A Sino/U.S. comparison. Academy of Management Journal, 38, 408-428.
• Clarke, S. (1992). What in the F...’s name is Fordism? In N. Gilbert, R. Burrows, y A. Pollert (Eds.), Fordism and Flexibility: Division and change. London: Macmillan.
• Cox, T. H., Lobel, S. A., y McLeod, P. L. (1991). Effects of ethnic group cultural differences on cooperative and competitive behavior on a group task. Academy of Management Journal, 3, 827-847.
• Darrah, C. N. (1996). Learning and work: An exploration in Industrial Etnography. Nueva York: Garland Publishing.
• Denison, D. R. (1982). Sociotechnical design and self-managing work groups: The impact of control. Journal of Occupational Behaviour, 3, 297-314.
• Devine, D. J., Clayton, L. D., Philips, J. L., Dunford, B. B. y Melner, S. B. (1999). Teams in organizations. Prevalence, characteristics, and effectiveness. Small Group Research, 30, 678-711.
• Donaldson, L. (1985). In Defense of Organization Theory. Cambridge: Cambridge University Press.
• Doorewaard, H., y Brouns, B. (2003). Hegemonic power processes in teambased work. Applied Psychology: An International Review, 52(1), 106-119.
• Durand, J.-P. (1999). The diversity of employee relationships. In J.-P. Durand, P. Stewart, y J. J. Castillo (Eds.), Teamwork in the Automobile Industry (pp. 1- 35). Londres: Macmillan Press.
• Durand, J.-P., Stewart, P., y Castillo, J. J. (1999). Teamwork in the Automobile Industry: Radical change or passing fashion? Londres: Mcmillan Press.
• Earley, P. C. (1989). Social loafing and collectivism: A comparison of the United States and the people’s Republic of China. Administrative Science Quarterly, 34, 565-581.
• Earley, P. C. (1993). East meets West meets Mideast: Further explorations of collectivistic and individualistic work groups. Academy of Management journal, 36, 319-348.
• EPOC. (1999). Útil, pero no utilizado: El trabajo en grupo en Europa (SX-12- 99-408-EN-C). Luxemburgo: Fundación Europea para la Mejora de las Condiciones de Vida y de Trabajo.
• Ezzamel, M., y Willmott, H. (1998). Accounting for teamwork: A critical study of group-based systems of organizational control. Administrative Science Quarterly, 43(2), 358-396.
• Fernández Steinko, A. (2001). El sabor agridulce de los grupos de trabajo. Cuadernos de Relaciones Laborales, 18, 257-283.
• Flyvbjerg, B. (2001). Making Social Science Matter. Why Social Inquiry Fails and How It Can succeed again. Cambridge: Cambridge University Press.
• Foucault, M. (1980). Power/knowledge: Selected interviews y other writings. Nueva York: Pantheon Books.
• Garrahan, P., y Stewart, P. (1992). The Nissan enigma. Londres: Mansell.
• Gilbreth, L. M. (1914). The psychology of management. Easton, PA: Hive Publishing.
• Golembiewski, R. T. (1995). Practical Public Management. Nueva York: Marcel Dekker.
• Goulowsen, J. A. (1972). A measure of work group autonomy. In L. E. Davis y J. C. Taylor (Eds.), Design of jobs (pp. 374- 390). Harmondsworth: Penguin.
• Hackman, J. R. (1976). Group influences on individuals. In M. D. Dunnette (Ed.), Handbook of industrial and organizational psychology. Chicago: Rand McNally.
• Hackman, J. R. (1987). The design of work teams. En J. W. Lorsch (Ed.), Handbook of organizational behavior (pp. 315- 342). Englewood Cliffs, NJ: Prentice Hall.
• Hackman, J. R., y Oldman, G. R. (1980). Work Redesign. Nueva York: Addison-Wesley Publishing.
• Hackman, R. J. (1998). Why teams don’t work. En S. R. Tindale, L. Heath, J. Edwards, E. J. Posavac, F. B. Bryant, Y. Suarez-Balcazar, E. Henderson-King, y J. Myers (Eds.), Theory and Research on Small Groups (pp. 245-266). New York: Plenum Press.
• Hofstede, G. (1980). Culture’s Consequences: International Differences in Workrelated Values. Beverly Hills: Sage.
• Holpp, L., y Phillips, R. (1995). When is a team its own worst enemy? Training, Septiembre, 71-82.
• Jackall, R. (1988). Moral Mazes. The World of Corporate Managers. Nueva York: Oxford University Press.
• Johnson, P., Heimann, V., y O’Neill, K. (2000). The wolf pack: team dynamics for the 21st century. Journal of Workplace Learning, 12(4), 159-164.
• Katz, A. J., Laughlin, P., y Wilson, J. (1990). Views on selfdirected work teams from the line to the front office. Journal for Quality and Participation, December.
• Katzenbach, J. R. (1999). Equipos de alta dirección. Barcelona: Gestión 2000.
• Katzenbach, J. R., y Smith, D. K. (1993). Sabiduría de los esquipos. El desarrollo de la organización de alto rendimiento. Madrid: Ediciones Díaz de Santos, 1996.
• Kelly, P. (1999). Las técnicas para la toma de decisiones en equipo. Barcelona: Granica.
• Kim, K. I., Park, H., y Suzuki, N. (1990). Reward allocations in the United States, Japan and Korea: A comparison of individualistic and collectivistic cultures. Academy of Management Journal, 33, 188-198.
• Kirkman, B. L., y Shapiro, D. L. (1997). The impact of cultural values on employee resistance to teams: Toward a model of globalized self-managing work team effectiveness. Academy of Management Review, 22(3), 730-757.
• Klein, J. A. (1991). A reexamination of autonomy in light of new manufacturing practices. Human Relations, 44(1), 21-38.
• Kluckhohn, F., y Strodtbeck, F. L. (1961). Variations in value orientations. Evanston, IL: Row Peterson.
• Kozlowski, S. W. J., y Bell, B. S. (2003). Work groups and teams in organizations. En W. C. Borman, D. R. Ilgen, y R. J. Klimoski (Eds.), Industrial and Organizational Psychology (pp. 333-375), Volume 12 of I. B.Weiner (Ed), Handbook of Psychology. Hoboken, NJ: John Wiley y Sons.
• Lawler, E. E., y Mohrman, S. A. (1985). Quality circles after the fad. Harvard Business Review, 85, 65-71.
• Lawler, E. E., Mohrman, S. A., y Ledford, G. (1995). Creating High Performance Organizations: Practices and Results of Employee Involvement and Total Quality Management in Fortune 1000 Companies. San Francisco: Jossey Bass.
• Lawrence, P., y Lorsch, J. (1967). Organization and Environment. Cambridge, MA: Harvard University Press.
• Likert, R. (1961). The human organization: Its management and value. Nueva York: McGraw-Hill.
• Locke, E. A., Tirnauer, D., Roberson, Q., Goldman, B., Latham, M. E., y Weldon, E. (2001). The importance of the individual in an Age of Groupism. En M. E. Turner (ed.), Groups at Work: Theory and Research (pp. 501-528). Mahwah, NJ: Lawrence Erlbaum.
• Manz, C. C. (1992). Sefl-leading work teams: Moving beyond self-management myths. Human Relations, 45(11), 1119- 1140.
• Marketing Publishing. (1998). Gestión eficaz del trabajo en equipo. Madrid: Díaz de Santos.
• Maslow, A. H. (1954). A theory of human motivation. Psychological Review, 50, 370-396.
• McCorcle, M. (1982). Critical Issues in the Functioning of Interdisciplinary Groups. Small Group Behavior, 13(3), 291-310.
• McGregor, D. (1960). The human side of enterprise. Nueva York: McGraw-Hill.
• McKinlay, A., y Taylor, P. (1996). Power, Surveillance and Resistance: Inside the ‘Factory of the Future’. In P. Ackers, C. Smith, y P. Smith (Eds.), The New Workplace and Trade Unionism (pp. 279-300). Londres: Routledge.
• Mohammed, S. (2004). Building TeamBased Working: A Practical Guide to Organizational Transformation. Personnel-Psychology, 57(4), 1048-1052.
• Mohrman, S. A., Cohen, S. G., y Mohrman, A. M. (1995). Designing TeamBased Organizations: New Forma for Knowledge Work. San Francisco: JosseyBass.
• Moldasch, M. y Weber, W. G. (1998). The “Three Waves” of industrial group work: Historical reflections on current research on group work. Human Relations, 51, 347-388.
• Moreno, J., y González, C. (1996). Trabajar en equipo. En busca de la eficiencia. Capital Humano, Octubre (93), 48-53.
• Mueller, F. (1994). Teams between hierarchy and commitment: Change strategies and the ‘internal environment’. Journal of Management Studies, 31(3), 383- 403.
• Neumann, J. E. (1989). Why people don’t participate in organizational change. En R. W. Woodman y W. A. Pasmore (Eds.), Research in Organizational Change and Development (Vol. 3, pp. 181-212). Greenwich, Connecticut: JAI Press.
• Payne, R. (1988). The effectiveness of research teams: A review. Manchester: Manchester Business School.
• Pollert, A. (1996). ‘Team work’ on the assembly line. Contradiction and the dynamics of union resilience. In P. Ackers, C. Smith, y P. Smith (Eds.), The New Workplace and Trade Unionism (Vol. 178-209, ). London: Routledge.
• Porter, L. W., Lawler, E. E., y Hackman, R. (1975). Behavior in Organizations. Nueva York: McGraw Hill.
• Publicaciones, I. (1999). Fichero de Juegos de Equipo. Barcelona: Inde Publicaciones.
• Rafferty, J., y Tapsell, J. (2001). SelfManaged Work Teams and manufacturing strategies: Cultural influences in the search for team effectiveness and competitive advantage. Human Factor and Ergonomics in Manufacturing, 11(1), 19- 34.
• Richardson, B. (1995). Why work teams flop-and what can be done about it. National Productivity Review, 14(9), 9-14.
• Robins, H. A., y Finley, M. (1996). Por qué fallan los equipos. Los problemas y cómo corregirlos. Barcelona: Granica, 1999.
• Rose, N. (1990). Governing the soul: The shaping of the private self. London: Routledge.
• Salas, E., Stagl, K. C., y Burke, C. S. (2004). 25 years of team effectiveness in organizations: Research themes and emerging needs. En C. L. Cooper y I. T. Robertson (Eds.), International Review of Industrial and Organizational Psychology, Vol. 19 (pp. 47-91). Chichester: John Wiley y Sons.
• Scholtes, P. (1991). El manual del equipo. Wisconsin: Joiner.
• Schwartz, S. H. (1999). A theory of cultural values and some implications for work. International Association of Applied Psychology, 48(1), 23-47.
• Scott, A. (1994). Willing slaves? British workers under new management. Cambridge: Cambridge University Press.
• Sennett, R. (1998). La corrosion del character. Las consecuencias personales del trabajo en el Nuevo capitalismo. Barcelona: Anagrama, 2000.
• Sewell, G. (1998). The discipline of teams: the control of team-based industrial work through electronic and peer surveillance. Administrative Science Quarterly, 43, 397-428.
• Sewell, G., y Wilkinson, B. (1992). ‘Someone to watch over me’: Surveillance, discipline and the Just-In-Time labour process. Sociology, 28(2), 191-206.
• Sinclair, A. (1992). The tyranny of a team ideology. Organization Studies, 13(4), 611-626.
• Sonnentag, S. (1996). Work group factors and individual well-being. In M. A. West (Ed.), Handbook of work group psychology (John Wiley y Sons ed., pp. 345- 367). Nueva York: John Wiley y Sons.
• Stark, S., Stronach, I., y Warne, T. (2002). Teamwork in mental health: rhetoric and reality. Journal of Psychiatric and Mental Health Nursing, 9, 411-418.
• Stewart, G. L., Manz, C. C., y Sims, H. P. (2000). Trabajo en equipo y dinámica de grupos. México: Limusa-Wiley.
• Taylor, F. W. (1967). The principles of scientific management. Nueva York: Norton.
• Thompson, P., y Wallace, P. (1996). Redesigning production through teamworking: Case studies from the Volvo truck corporation. International Journal of Operations and Production Management, 16(2), 103-118.
• Toulmin, S. (1990). Cosmópolis. El trasfondo de la modernidad. Barcelona: Península, 2001.
• Toulmin, S. (2001). Regreso a la razón. El debate entre la racionalidad y la experiencia y la práctica personales en el mundo contemporáneo. Barcelona: Península, 2003.
• Trist, E. L., y Bamforth, K. W. (1951). Some social and psychological consequences of the longwall method of coal getting. Human Relations, 4, 3-38.
• Vázquez, A. (1998). El modelo vasco de transformación empresarial. Bilbao: SPRI-Hobest.
• Vázquez, A. (2000). La Imaginación Estratégica. Barcelona: Granica.
• Wageman, R. (1997). Critical success factors for creating superb self-managing teams. Organizational Dynamics, 26(1), 49-62.
• Walton, M. (1992). Deming en la práctica. Colombia: Norma.
• West, M. A. (2000). El trabajo en equipo eficaz. 1 + 1 = 3. Barcelona: Paidós, 2003.
• West, M., y Markiewicz, L. (2004). Building team-based working: A practical guide to organizational transformation. Malden, MA: BPS Blackwell.
• West, M. A., y Poulton, B. C. (1997). A failure of function: teamwork in primary health care. Journal of Interprofessional Care, 11(2), 205-216.
• Wilson, T. (1997). Manual del Empowerment. Cómo conseguir lo mejor de sus colaboradores. Barcelona: Gestión 2000.
• Wittenbaum, G. M., Hollingshead, A. B., Paulus, P. B., Hirokawa, R. Y., Ancona, D. H., Peterson, R. S., Jehn, K. A. y Yoon, K. (2004). The functional perspective as a lens for understanding groups. Small Group Research, 35, 17-43.
• Wright, B. M., y Barker, J. R. (2000). Assessing concertive control in the term environment. Journal of Occupational and Organizational Psychology, 73, 345-361.
• Zander, A. (1982). Making groups effective. Londres: Jossey-Bass.