Internal and external drivers for quality certification in the service industry: Do they have different impacts on success?

  1. Tarí, J.J.
  2. Heras-Saizarbitoria, I.
  3. Dick, G.
Revue:
Service Business

ISSN: 1862-8508,  1862-8516

Année de publication: 2014

Volumen: 8

Número: 2

Pages: 337-354

Type: Article

DOI: 10.1007/S11628-013-0198-6 GOOGLE SCHOLAR

Objectifs de Développement Durable

La source de données: Scopus