Internal and external drivers for quality certification in the service industry: Do they have different impacts on success?
- Tarí, J.J.
- Heras-Saizarbitoria, I.
- Dick, G.
ISSN: 1862-8508, 1862-8516
Argitalpen urtea: 2014
Alea: 8
Zenbakia: 2
Orrialdeak: 337-354
Mota: Artikulua