Análisis de los objetivos estratégicos e indicadores de gestión en las entidades sin fines de lucroaplicación empírica para el País Vasco

Abstract

Models for the management of Nonprofit Organizations (NPO) have stopped working in recent years, so they require a tool that allows them to revitalize, develop and deal quickly to strategic changes to continue to provide value to the society. The research focuses on private Nonprofit Organizations of the Basque Country, justified not only by proximity, but by the concern and interest of the Community for the subject. The aim of the work is know if these entities establish indicators for proper management of the perspectives in their Balanced Score Card and know if their managers think that the indicators we propose are interesting enough to be established in their organizations. An empirical study is done to find out the reality and current situation in the field of research and guarantee the usefulness of the work to the society.